Wolfe was an American first.       

Here’s a little history lesson on when our country adapted the concept of a concierge. It wasn’t until the 1970s that the actual position emerged in the United States—even though hotel bell captains and front desk staffers had been unofficially performing the same duties for years. And a drum roll please…its Thomas Wolfe whom is known to be one of the first American concierges. He worked in Europe for several years before taking a position with the Fairmont Hotel in San Francisco circa 1974, and he founded the original West Coast chapter of Les Clefs D’Or (an organization that enables 3,000 concierges throughout 39 countries to share ideas with one another).

Today, not all hotel concierges are the real things. They may wear the concierge uniform and
provide the same services, but many are actually contract employees of second party blog_bellhophospitality companies—just like Portero Concierge. Outsourcing saves hotels on benefits, and some hotel industry insiders say it helps lower-tier (two- and three-star) hotels provide a service they couldn’t otherwise afford. Portero has even expanded into providing Onsite Concierge for retail centers to meet on-demand needs of employees, visitors, and merchants. The unique service helps businesses benefit from increased productivity, elevated engagement, and total customer satisfaction.

So thank you Thomas Wolfe for crossing the pond and becoming a pioneer concierge in our country. You’ve paved the way for high-end personal assistance and provided a platform that’ll keep Portero Concierge poised for growth. USA! USA! USA!

Will you marry me?     

We’re rapidly approaching the middle of the year and you know what means? Yes, Flag Day is on the fourteenth and let’s not forget good olé dad on Father’s Day. Speaking of dad, June is also a popular month to give the bride away. Yes, the Saturdays of June are biggest days of the year to get married. Heck even Stevie Wonder knows this and he’s blind. “No April rain, no flowers bloom; no wedding Saturday within the month of June.”blog_bride

So if you got so lucky that your lover has proposed to you, congratulations. And now that the biggest day of your life is finally arrived, you’ve got some decisions to make. I need a dress. I need a chapel. I need a cater. I need a DJ. I need a drink!

Breathe girl. It’s all going to work out just fine. In fact, Portero Concierge can be a girl’s best friend. We’ll take away the pain of planning. The invitations. The reception. The cake. Check. Check. Check. We’ll turn an ordinary wedding into an extraordinary event. Heck we can even handle the honeymoon. You just sit there look pretty. Pretty amazing, right?

I now pronounce you man and wife. You may kiss the…

What mom really wants.       

May is right around the corner, and you know what that means?
I know, I know. It’s John F. Kennedy’s birthday. Oh and of course Memorial Day, the unofficial start of summer. But I’m talking about a day even bigger than that—Mother’s Day. The one day a year we celebrate the greatest title in the land—Mom. Where would you be without your mother? Obviously you wouldn’t be here at all. Duh.

So what are you going to do for the woman who brought you into the world? blog_momThe one who gave YOU life. Flowers and brunch? Chocolates and mimosas? Come on get creative people. This is for mommy dearest.

What if you could repay her for doing all the things she did for you? Cooking. Cleaning. Bathing. Chauffeuring. Even better, what if you could give her time? Time to do whatever she wants, because the things she usually does are being done for her.

Isn’t that a novel idea? Well it’s one of many you’ll come across when working with Portero Concierge. You can even buy time. Literally. Give mom a four-hour block and let her decide how to use it. The possibilities are endless. However, the “time” to put your plan in motion isn’t.

Happy Mother’s Day to all you mothers out there.